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warranty

VIERYLE has a limited warranty on all watches that covers manufacturer's defects for three years after the original purchase date.  If the watch parts or mechanics don't work properly, and it's our fault, we will repair or replace your watch for free.
Our limited warranty does not cover the following:
    • Defects and damages due to loss, theft, fire, water, or a natural disaster
    • Failure or damage caused by improper use, carelessness (knocks, dents, crushing, broken crystal/glass, etc.), or accidents
    • Failure or damage caused by unjustifiable repair or modification
    • Esthetical changes, defects, and damages due to normal wear and tear and aging (e.g. minor scratches on the case and/or crystal, altercation of the watchband and peeling of the plating, etc.)
    • Battery, wristband, crown, or crystal/glass

    Proof of purchase is required for all warranty claims and service requests, so please keep your receipt from your email or paper receipt from your purchase at an authorized dealer.  Watches purchased from unauthorized dealers will not be covered under the warranty, so please only make purchases through our website or authorized dealers.

    Your satisfaction is our top priority. If you have any questions or need to file a claim, please email us at warranty@vierylewatches.com.
                    

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